All Systems Operational

Updated a few seconds ago

Checkout

Operational

Order Processing

Operational

License Delivery

Operational

Paddle API

Operational

Webhooks & Alerts

Operational

Outbound Email

Operational

CDN

Operational

SDK API (v3)

Operational

SDK API (v2)

Operational

Seller Dashboard

Operational

ProfitWell (3rd Party API)

Operational

Affiliates

Operational

Metrics

Checkout Load Time

216.21ms




Checkout Load Time

216.43ms




Checkout Load Time

219.10ms




External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Cloudflare

Cloudflare

GitHub

Mailgun

New Relic

Paypal

Pingdom

Postmark

History (Last 7 days)

We are currently investigating seller statements not be delivered to sellersPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Outbound Email




August 6, 2020 1:24PM UTC
[Resolved] We've not seen any further issues with seller statements being delivered, so we are closing this incident. Reach out to our support team if you have any questions.

August 4, 2020 2:11PM UTC
[Monitoring] Our engineers have identified the cause of the statement delays and deployed a fix for it. We can see that all statements which were queued for delivery have now been sent. Let us know if you have not received your statement. We will keep an eye on the queue to make sure there are no more delays.

August 4, 2020 10:00AM UTC
[Investigating] We've had reports that our Seller Statements have not arrived to many sellers this month, our engineering team is currently looking into this and we will update here once we know more.