[Resolved] Our 3rd-party provider has not experienced any further issues with email delivery and closed out the incident. If you have any questions, please reach out to our Seller Support team.
February 22, 2021 6:55PM UTC
[Monitoring] This issue our 3rd-party provider was experiencing has been fixed and all emails are being delivered as expected. We will continue monitoring the situation and update shortly. If you have any questions in the meantime, please contact firstname.lastname@example.org.
February 22, 2021 6:10PM UTC
[Investigating] Outbound emails may be delayed due to service issues with our provider. We will post here as soon as an update is available. In the meantime, further details are available on Postmark's status page: https://status.postmarkapp.com/incidents/145039
[Resolved] We have not experienced any further delays in order fulfilment and are closing out this incident. If you have any questions, please reach out to our Seller Support team.
February 21, 2021 5:32AM UTC
[Monitoring] Our engineers identified the cause of the issue and deployed changes to resolve the problem. Orders are being fulfilled without delays and customers are receiving their products.
We apologize for the inconvenience. If you have any questions, please feel free to contact email@example.com.
February 21, 2021 4:50AM UTC
[Investigating] We are investigating an issue where a number of webhooks are failing resulting in a slight delay in order fulfilment. We will post an update as soon as we know more.