Active Incident

Updated a few seconds ago

Some customers are experiencing issues with checkouts from our SDKOperational

Incident Status

Operational

Components

SDK API (v3)


June 23, 2021 10:39AM UTC
[Monitoring] Our engineers have found the cause of the issue and have deployed a fix. We are now seeing checkouts opening normally for SDK customers. We will continue to monitor the situation to ensure there are no more issues. Please reach out to seller support if you have any questions.

June 23, 2021 9:55AM UTC
[Investigating] Our engineers are currently investigating an issue with our checkouts not loading from the SDK, which is affecting some users. We will post more details of what's gone wrong, along with the steps we've taken to resolve the issue once our engineers have found the cause and restored our usual service.

Checkout

Operational

Order Processing

Operational

License Delivery

Operational

Paddle API

Operational

Webhooks & Alerts

Operational

Outbound Email

Operational

CDN

Operational

SDK API (v3)

Operational

SDK API (v2)

Operational

Seller Dashboard

Operational

Affiliates

Operational

Buyer Support

Operational

Metrics

Checkout Load Time

182.29ms




Checkout Load Time

181.86ms




Checkout Load Time

177.57ms




External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Cloudflare

Cloudflare

GitHub

Mailgun

New Relic

Paypal

Pingdom

Postmark

History

No incidents in the last 7 days