Active Incident

Updated a few seconds ago

Delay in order processingOperational

Incident Status

Operational

Components

Order Processing, License Delivery


March 25, 2020 7:03PM UTC
[Monitoring] The issue we were experiencing with order processing has been identified and fixed but we will continue monitoring it closely. If you have any questions, feel free to contact us at sellers@paddle.com.

March 25, 2020 6:12PM UTC
[Investigating] We are now processing orders again and our current status is operational. We apologize for the disruption caused and will post an update shortly.

March 25, 2020 5:46PM UTC
[Investigating] We are still investigating an issue that resulted in an earlier delay in order processing but are now processing orders again. More to come. If you have any questions, please feel free to contact us at sellers@paddle.com.

March 25, 2020 4:36PM UTC
[Investigating] We are investigating an issue resulting in a delay in order processing. We will post an update as soon as possible and apologize for the disruption this is causing. If you have any questions, please feel free to contact sellers@paddle.com.

Checkout

Operational

Order Processing

Operational

License Delivery

Operational

Paddle API

Operational

Webhooks & Alerts

Operational

Outbound Email

Operational

CDN

Operational

SDK API (v3)

Operational

SDK API (v2)

Operational

Seller Dashboard

Operational

ProfitWell (3rd Party API)

Operational

Affiliates

Operational

Metrics

Checkout Load Time

171.78ms




Checkout Load Time

170.00ms




Checkout Load Time

170.73ms




External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Cloudflare

Cloudflare

GitHub

Mailgun

New Relic

Paypal

Pingdom

Postmark

History

No incidents in the last 7 days